Health Tourism CRM Software
A modern CRM software designed to manage the end-to-end treatment, accommodation, transfer, and financial processes of international patients. It is built for clinics, hospitals, health tourism agencies, and intermediary institutions.
Why This Software?
- 🔹Manage the entire international patient process from a single panel
- 🔹Record and track all expenses (flight, hotel, hospital, pharmacy)
- 🔹Transparent operation management with detailed reporting
- 🔹Invoice management, proforma creation, and payment status tracking
- 🔹Call-center interaction notes for faster communication
- 🔹Powerful user and role management
Modules
1. Definitions
The entire structure of your organization is added to the system:
- 🔹Users and roles
- 🔹Patients
- 🔹Hospitals
- 🔹Companies / Agencies
- 🔹Policy groups
- 🔹Operation groups
- 🔹Hotels and accommodation facilities
- 🔹Pharmacies
2. Patient Management
The entire patient process is managed on a single screen:
- 🔹Personal information
- 🔹Passport and document uploads
- 🔹Companion / family details
- 🔹Policy and company assignment
- 🔹Treatment file creation
- 🔹Entry–exit tracking
3. End-to-End Treatment Tracking
All expenses and documents related to the treatment process are recorded:
- 🔹Flight ticket, visa, hotel, and transfer expenses
- 🔹Pharmacy expenses and prescriptions
- 🔹Hospital procedures, service breakdowns, and epicrisis documents
- 🔹Guarantee of Payment (GOP) tracking
- 🔹Protocol-based treatment visits
4. Invoicing and Accounting
- 🔹Pending, completed, and sent invoices
- 🔹Financial reports based on company, policy, patient, or hospital
- 🔹Proforma invoice generation
- 🔹Paid–unpaid invoice tracking
5. Call Center Management
- 🔹Patient communication notes
- 🔹Call history tracking
- 🔹Notifications to the operations team
6. Advanced Reporting
Detailed reports covering all actions performed within the system:
- 🔹Patient-based reports
- 🔹Policy-based reports
- 🔹Hospital and pharmacy reports
- 🔹Income–expense analyses
- 🔹Active patient status and real-time statistics
Dashboard Overview
- 🔹Active patient list
- 🔹Real-time occupancy information for hospitals
- 🔹Daily workflow tracking
- 🔹User activity logs
Who Can Use It?
- 🔹Clinics and hospitals
- 🔹Health tourism agencies
- 🔹Intermediary healthcare organizations
- 🔹Medical concierge service providers
- 🔹International patient coordination teams
The Health Tourism CRM Software accelerates your operations, reduces errors, and makes the entire process measurable and manageable.
